Long-Term Care Program

      The knowledgeable and caring employees at Harbour Health Multicare Center for Living and Hawthorn Health Multicare Center for Living recognize it is a difficult decision to move a loved one or yourself into a skilled nursing facility. They will assist during this transition to make you and your loved ones feel as comfortable as possible. 

      However, the interdisciplinary teams of long-term care program employees at each of the skilled nursing facilities need your assistance as well as that of your loved ones, close relatives, and friends to make this transition a success.  Team members will ask you many questions from clinical, nutritional, and social perspectives.  Your answers to these questions are vital.  Knowing what is important to you and what your expectations are help our team to determine its focus while you or your loved one reside at Harbour Health or Hawthorn Health. 

      Many people are afraid to ask questions because they are uncertain of how they will be received.  At Harbour Health and Hawthorn Health, we encourage you to ask questions.  The staff also is appreciative if you bring concerns to their attention immediately.  Our customer service program’s goal is to resolve any concerns that you may have as quickly as possible.  It’s our philosophy that the sooner something comes to our attention, the sooner it can be addressed.

      You have our assurance that Harbour Health and Hawthorn Health will provide the care and services that will improve the overall health and wellness of you or your loved one. 

      Please feel free to contact Harbour Health or Hawthorn Health Multicare Centers for Living with any questions.